straiv - Digital Guest Journey
straiv offers online check-in & -out, mobile door opening, digital concierge and automated guest messaging. With the solutions, hotels optimize internal work processes and hotel guests benefit from a quick, easy and contactless service via their own smartphone - no app download required.
straiv enables hotels to turn their guests' entire stay into a digital experience. With straiv's solutions, hotels accompany their guests throughout the entire guest journey - from the initial booking, through the stay, including digital check-in and check-out, to the next direct booking. All hotel information, services and offers are available and bookable for every guest at any time and any place.
The solution enables quick and easy access from any device, without the need for additional apps or tablets. Currently, more than 3,000 branded, independent and chain hotels in over 29 countries rely on this advanced solution.
Advantages:
- Offer active guest communication
- Automate internal work processes
- Expand upsell potential
- Improve hotel ratings
- Hotel guests benefit from a quick, easy and contactless service via their own smartphone
- No app download required
Solutions:
- Online check-in & check-out / Digital registration form
- Self check-in kiosk
- Digital guest service / guest directory (web app)
- Mobile key / door opening via web app (in collaboration with locking systems)
- Guest journey messaging (automated guest messaging management via email and sms)
