Quicktext AI Powered chatbot for hotels
Quicktext is an AI-powered chatbot for hotels able to answer to most customer questions 24/7 in 27 languages.
Velma, the chatbot designed by Quicktext, is able to drive customer engagement through the hotel live chat and the main instant communication channels. Most customers express doubts when booking a room. Velma, helps reassure potential customers by providing them the key information they need to make a decision and proactively guide them through the direct booking process
What are the advantages of our integration with SIHOT?
The integration with SIHOT enables to important features:
- Matching contact phone numbers with name and PMS information letting the hotel know immediately who is the contact and all the relevant booking details.
- Thanks to PMS data provided by SIHOT, hotels can leverage Quicktext push SmS feature to send text messages to their guests for comfort, service and upsell.