HMobile
HMobile platform consists of modules, designed for employee productivity, to improve Hotel operations and guest satisfaction. It helps to:
- Efficiently manage room cleaning, reducing unnecessary calls and walks.
- Respond to guest requests quickly.
- Easily report and resolve maintenance issues and incidents.
- Manage minibar charging and refilling instantly.
- Document and analyse your customers' complaints in an agile and orderly manner.
- Organize, record and verify the periodic tasks of your hotel: from meter reading to mattress flipping.
- Streamline the registration and tracking of lost objects in the hotel.
- Everything in the palm of your hand.
Which are the advantages of our integration?
- HMobile integrates information with SHIHOT.PMS to allow hotel employees to use HMobile as a mobile "extension" of the PMS, streamlining communication between departments (Housekeeping, Frontdesk, etc..): it receives the booking events (checkin, checkout, etc) generated in SIHOT.PMS so, HMobile users can see and work with SIHOT.PMS information in their HMobile mobile and web application; it sends instantly to SIHOT.PMS cleaning status changes and minibar charges made in HMobile Room Status and Minibar modules.
- Selected as their main operations platform by Melia Hotels International, Riu Hotels and Barcelo Hotels and also used by hundreds of hotels.
- Used by more than 4.000 users to manage more than 100K daily room cleaning operations and more than 2 Million tasks requests per year.
- With a reasonable cost and flexible acquisition formulas.
- High reliability solution and excellent support that facilitate the maintenance and use of the tools.
- With the guarantee from CHAR and its more than 25 years of experience in the hotel software market.
